Purchases
Refunds and Returns
This policy explains what to do if merchandise or tickets bought through Get Over have a problem.
Last updated: 16 September 2026
Before the marketplace opens
No merchandise or tickets are currently offered for sale. This policy will apply when an item is visibly listed and checkout is enabled.
Damaged, defective or incorrect merchandise
Email Adam@victoryprowrestling.co.uk within 30 days of delivery with your order number, a description and clear photographs. We will arrange a replacement or refund where the item is damaged, misprinted, defective or materially different from what was ordered.
Change of mind and made-to-order goods
Many products are printed only after an order is placed. Personalised or custom-made goods may not have a change-of-mind cancellation right. For other goods, any statutory cancellation rights continue to apply. Contact us before returning anything so we can confirm the correct return address and process.
Tickets
If an event is cancelled, the ticket price will be refunded to the original payment method. If an event is postponed or materially changed, the organiser’s published options will apply and will not affect rights you have under consumer law. Booking or delivery fees are refunded where the law requires.
Refund timing
Approved refunds are sent to the original payment method. Banks and payment providers may take several working days to display them. We will confirm when a refund has been issued.
Your legal rights
This policy does not limit your rights under UK consumer law. If you need help with an order, email Adam@victoryprowrestling.co.uk.
